In Trix Box you can record calls, to monitor them.

Record Incoming

Option to record the calls received on this extension. There are three options:

• Always
• Never
• On-Demand (User can dial '*1' to enable whilst in a call)

Record Outgoing

Same as above but for outgoing calls

now if you are recording call then how to get them... ?

you can access them using ftp client (click here to to check how to use FTP Client software to access trixbox) from following path:

"/var/spool/asterisk/monitor"

Please also see Step by Step Guide to access Trixbox through Secure FTP for more information.